Copyright Policy

Last updated: 12 August 2026

Threeprinted hosts 3D model files, images and listings uploaded by users. We respect intellectual property rights and expect our users to do the same. This policy explains how to report infringing content and what happens next.

We serve users in both Canada and the United States, and the two countries handle this differently. We operate a single process that satisfies both: notices are actioned on the Platform in line with the US Digital Millennium Copyright Act, and forwarded to the user in line with Canada’s notice and notice regime.

Reporting infringement

Send notices to support@threeprinted.com with the subject line “Copyright Notice”, or by post to220 Brew St, Suite 301, Port Moody, BC V3H 0H6, Canada.

To be actionable, your notice must include all of the following:

1. Your physical or electronic signature.
2. Identification of the copyrighted work you claim has been infringed — or, for multiple works, a representative list.
3. Identification of the material you say is infringing, with enough detail for us to find it: the listing URL, the file name, or the store name.
4. Your name, address, telephone number and email address.
5. A statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law.
6. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or authorised to act on the owner’s behalf.

A notice missing these elements may not be actionable, and we will usually come back to you asking for what is missing rather than ignoring it.

What we do

• We review the notice and, where it is complete and appears valid, remove or disable access to the material — typically by unpublishing the listing and its files.
• We notify the user who uploaded it, forward your notice, and tell them how to respond.
• We keep a record of notices received and actions taken.

We are not a court and do not decide who owns what. Removal on receipt of a notice is not a finding that infringement occurred.

If your content was removed

You may send a counter-notice to the same address with the subject “Copyright Counter-Notice”, including:

1. Your physical or electronic signature.
2. Identification of the material that was removed and where it appeared before removal.
3. A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. Your name, address and telephone number.
5. A statement consenting to the jurisdiction of the appropriate court, and that you will accept service of process from the person who filed the original notice.

We will forward your counter-notice to the person who complained. If they do not tell us within 10 to 14 business days that they have filed a court action seeking to restrain the activity, we may restore the material.

Repeat infringers

We terminate the accounts of users who repeatedly infringe. What counts as repeated depends on the circumstances, but multiple valid notices against the same account will lead to termination of selling privileges and the account itself.

Misuse of this process

Knowingly making a material misrepresentation — either that content infringes, or that it was removed by mistake — can make you liable for damages and legal costs. Do not use a copyright notice to remove a competitor.

Designs, patents and trademarks

This process is for copyright. If your claim concerns a trademark, registered design or patent, email the same address and describe the right you hold and the registration number where there is one. Our Acceptable Use Policy also prohibits counterfeits outright.

A note for sellers

Owning a model file is not the same as having the right to sell prints of it. Many models shared online are licensed for personal, non-commercial use only, and some are licensed for commercial use only with attribution. Before listing, check that the licence permits commercial sale. Listing a model you do not have the right to sell is a breach of our Terms, and the indemnity there means the claim lands on you.